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I just attempted to have dinner at Hooters of Burlington, NC. The service was terrible and when we questioned Amelia she explained that she had a table of 14 that were constantly complaining and she also complained about how bad the manager was. Personally I did not care about her party of 14 I was attempting to have dinner with my family. We ordered drinks that took 20 minutes to be made and one sat on the counter for 2 full minutes before it was brought to the table. The other had a slice of orange still with a sticker on it. We sent it back and requested a drink without trash in it. The bartender took out the slice of orange, with her bare fingers, put the drink in another glass and sent it back to our table. We had to request a NEW drink. My husband sent his food back once and it came back worse than the first time. He absolutely could NOT eat his dinner. We ordered an appetizer that we waited and waited for and it took forever to get to our table. Our food came out almost on top of the appetizer. Our appetizer was taken to the party of 14 and was brought back to our table. We paid $90. for food we could not eat. Not once did the manager come by to see why we were not being served and he walked by our table multiple times.
We were never offered dessert and had to ask for a fork 2 times. We had the worst experience ever at this restaurant. Did Hooters make us happy.? . . . Absolutely NOT.


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