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I will advise every friend and family member I can locate to drop Bank of America as their bank. Your lack of compassion surrounding the death of my mom Roberts J Brown and her two pods listed as myself and my sister is something I would have never anticapted from such a well known bank. Because of your lack of a heart we had to cancel a memorial service for my mom because Bank of America says were not correctly set up as her pods. We are all the family she has left and our hearts are torn to bits because we miss are mom and now Bank of America has said well too bad suffer. Just an FYI Bank of America the agreement to set us up as PODs were done in the presence of two attorneys a paralegal and my mom with all her family by her side. So who are you to say anything different. This was a very tragic event and your lack of compassion well I guess I should have seen it coming. We did the best we could in a very bad situation.


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