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Hello,

My name is Tootie Christopher. I have been a Curves member for several years. In fact I've been a member at 2 other locations in Az. That ended up closing much to my disappointment .Always pleased with Curves. However through no fault of my own( health issues),

Have complicated my returning to curves to work out. When I contacted my Curves they told me in order to cease my membership, so I won't continue to be charged a monthly fee I Have to come in to do so. First of all I am handicapped and it is difficult for me to get out and about. Second of all I don't need them ( curves staff to tell me what I can & cannot do( as they ask me why I no longer can come to work out, so I explained to them why ,that's when she

( manager) told me I Have to come in to take care of my membership dilemma.

I have had multiple strokes in the past 10+ years and my left side is weaker than my right. I wear a nerve stimulator for my left lower left leg /foot. Problem is I'm allergic to the pads that the stimulator requires in order for it to work. This causes my leg to itch and ends up breaking the skin and resulting in bleeding etc.

I also have recently been diagnosed with a bulging disk in my spine. To which she told me " oh all the more reason for you to get in here for workouts"

Now as a nurse I don't need anyone telling me how to manage my health issues.

All that being said I am writing to you for a resolution to my dilemma with Curves. I also have just moved 25-30 miles from this Curves location. So very inconvenient for me to go to this location to

do as I want/ need to do to

Cancel my membership so I can stop being charged for it monthly,

Can you help me? The location in question is located at 51st Ave and Bell road in Glendale Az.

Let me make it clear. I have always liked and got along with all the Curves staff I've come to know in the past several years at all locations I have been involved with. But this experience has been a problem which I can't seem to get resolved with the manager at this location. I'll be waiting for your response to my problem.



Thank you, Tootie (aka: Renetta) Christopher


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