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Hello just wanted to let you know I went to one of your facilities in Miami Fl on 27 ave and Pembroke Pines. Haven't been there in years but saw your commercial about unlimited appetizers! So after shopping with the family decide to go there and enjoy relaxe and eat. We were a party of 5 I had many other restaurant choices around me but I picked once Friday's thinking let me give it another chance. First let me say we order our drinks the appetizers got there before the drinks. My drink got there when the main food got there without the glass that I had asked for!!! Apart from that everyone got their food correctly except again me!!! I order the ribs and shrimp plate! They brought me just the ribs and the sides and I had to ask were are the shrimps? They advise they were still being cooked. I returned the plate and the next plate they brought me when everyone was finish eating was cold ribs cold fries and hot shrimps!! I returned it and said no thank you! They did not charge me for that plate but they charge me for everything else which I called the Manager which he knew what was going on and told him it wasn't fair that I was just not being charged my plate that I wanted a discount. He could only give me a 10%. I was going to pay the entire bill for my family because it was my choice of place to go. But deceide not to. I paid almost $70 just for 2 people and it was 5 the rest paid their own which that was not my plan. So sad to say that I never got to eat my plate but had to pay for everyone else.... Very bad experience and never wanted for my other family members to pay their own food but they did because I refused to pay the whole bill since I wasn't able to participate and have a nice and pleasant time with my family!!!! One of my family member's nd me got into an argument because I was voicing my concern!!! Very bad experience and a very bad after taste with family members...


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