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I WILL NEVER USE THIS COMPANY AGAIN!! BEWARE!!! My husband and I became a AAA last year. We signed up for automatic renewal. My AAA membership is good until May 2017. They decided to take the money April 1, 2017 WITHOUT KNOWLEDGE or CONSENT. This caused my husband's bank account to overdraft. April 2,2017 my membership was canceled and our account was to be credited back the funds in 7-10 business days. Today makes the TENTH BUSINESS DAY and guess what?! No MONEY RETURNED! Our bank garnished my husband check for late fees overdraft fees plus the money taken out of the account. My husband account is also blocked until resolved. Call AAA today only to learn that they haven't even started the process of returning the money back to the bank and that I must wait an additional 2-3 BUSINESS days before I will recieve a refund. UNACCEPTABLE! because of their negligence, our phones are temporarily disconnected, we have no food in our home and I'm currently pregnant with twins and unable to eat LITERALLY because we can't access our bank account until this is resolved. I am literally crying as not being able to eat is making me physically sick! THEY WILL BE HEARING FROM A LAWYER ON OUR BEHALF! JUST RIDICULOUS! I WILL NEVER AGAIN DO BUSINESS WITH THEM. THEIR CUSTOMER SERVICE AND ABILITY TO HELP IS DEPLORABLE! A LAWSUIT IS DEFINITELY COMING SOON!!! I HATE AAA!!!


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