Flag Mr. Coffee Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

April 5, 2017 Posted on social media.

Told Mr Coffee I would tell EVERYBODY!
It's about the principle and sick and tired of being ripped off.
February 19, 2017 our Bunn Velocity Brew coffee maker stop working after 7 years. Best coffee maker ever. No bells and whistles just makes a great cup of coffee in 3 mins.

We had to get a coffee maker immediately since I cannot live without coffee and it ain't pretty if I don't have my daily dose. We searched for our Bunn Velocity Brew and no one had it available in their stores!!! I didn't want to order on line because I needed a coffee maker that day. So we buy a Mr Coffee @ Best Buy. At least it doesn't have a warming tray which we don't care for, just burns the coffee.

April 5, 2017 Mr Coffee stops working! Since it is over 30 days I call Mr Coffee due to it has a 1 yr warranty. They have me read these itty bitty numbers on the plug. Then they tell me it was made in 2015 so NO warranty! I told them I bought 2/19/17 but that didn't matter. Then Mr Coffee went on to say I shouldn't buy at Best Buy. I told them what a bunch of BS and a cop out! It was in the box with the protective packaging and should be just fine, it's their product that is questionable not Best Buy.

I called Best Buy to let them know what Mr Coffee is saying about them. Talk to the store manager. She verified that all warranties are from the date of purchase. Normally this would be a Mr Coffee warranty since over 30 days but will let us exchange for anything else since I told her we will no longer buy Mr Coffee products.

Thank you Best Buy for bending a policy when deemed fair and SCREW YOU MR COFFEE!
PS going on line and buying that Bunn Velocity Brew


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video