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I had purchased a Hamilton Beach Iron Model #14505 and the water container has never closed properly, in fact it does not stay closed at all, consequently all of the water which you want to use for steaming, pressing leaks out onto all of your clothes...
It is uncalled for that you purchase a brand new iron and immediately it is unfit to be used. I read the same complaint from several other customers and you had the idea that we shoudl pay to ship it back and then pay to have something sent to us..like a part...that is ridiculous.
I can assure you that I will not be purchasing any Hamilton Beach products in my lifetime again.


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