Flag BMW Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I purchased a new 2016 435i XDR AWD April 2016. In Aug the idrive screen went black. It was dark and almost midnight. The locks were also sometimes locking and unlocking and furthermore the USB outlets would not charge my phone. Therefore no phone! No way to call for help!! Two kids and myself on the way to "vaca" Trip interruption towed to closest dealership and said I had to rent a car and I had to stay at a hotel. Ruined my entire vaca!! NOW MY CLAIM will not be reimbursed!!??? Would like an explanation! SINCE AUGUST AND still having issues w car and no resolve or reimbursement!! Not safe and I'm not happy. First BMW and is this their customer service ???


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video