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The worst service in customer relations ( located in the Philippines) who provide only excuses as to what possibly happened to an item ordered a week ago and have not received any information on its delivery to a local Sears store for pickup.
There is no "supervisor" on duty and there is no number here in the United States where more information is available.Knowing how many Sears stores are here in the US you would think that you could talk to someone in corporate headquarters. Not the case!!!!
Sears may be closing stores and reorganizing but that is no excuse for leaving their customers " out in the cold".


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