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Bait and switch is what this felt like all over it. Alternator I brought in - they said they had no way to test it and would have to send it in to the rebuilder. How much does a rebuilt one cost? "Don't know" he said. Depends on what kind, who made my old one etc etc. Well, would you please call once you have a price? "Sure will" they said. Heard nothing for several days and had to call them back. "Oh I just told them go ahead and rebuild it since almost everyone decides to have them rebuilt anyway". Wow, I thought - that's pretty nervy. How much? It was just over $430!! A brand new one was $480! They also told me it would be back to the store later that day. The cost was high because they didn't have one like it "on the shelf" and of course, it was a rare type. Yet when they finally sent it back up to the store, it was definitely not my original (I had pictures). So much for not having another one similar. They lied every single chance they got. I had no choice but to put the thing in my truck and assumed the problem was fixed finally. By now I was way behind on my jobs with the whole week shot waiting on the stupid alternator. Later that night, having to stay late on a job, it's 9pm and 12 degrees outside. My truck is dead as it can be. Had the alternator tested elsewhere and it came back as bad. Now they won't give me my money back when I took it in to them. He just wrote down "Send back to rebuilder for testing" I said I don't care what you do with it at this point. You people and your lies have cost me well over $1,000 in lost work. "Well, I have to run it by the boss and we'll call you back". 3 days later they call back. "Well good news! It turns out we CAN test it on our bench tester and it tests perfectly so come on down and pick it up!" As though I never said a word to them about getting my money back. Will never do business with these liars again and I hope they lose many hundreds of thousands of dollars for their behavior. Disgraceful maggots.


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