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I bought the brand new fire stick, the newest generation, it is giving me a whole new set of problems. I have a new smart tv and I'm getting a message that the device does not support the output? Yet it worked just fine fo rthe first 2 weeks. The customer service that I used to love thru amazon is no longer custmer oriented like it used to be, might as well be calling sprint. Thye said they would replace the remote but I had to package it and drive it to my ups facility, 5 mils away? Thye deliver in my area every day... they can't schedule a pick up? IVery inconvenient and said no htank you, I will be switching to Roku instead.

Very dissapointed with Amaon's new policies, the reason I used them all the time seems to have dissapeared with ther new global consumer marketing push.


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