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For 10 years I've had my oil changed at sears auto store Provo Utah. However I ALWAYS for 10 years every 3000 miles provided a Mobil 1 filter. When we bought our 2011 Camarillo same thing every 3000 miles. Today I'm told NO WAY WE DONT INSTALL CUSTOMER SUPPLIED PARTS. Its not a part, It's a stinking oil filter. I've been coming to Sears for over 10 years, and a guy that's worked there now just six months is driving me away. What a deal. I can't believe I'm being driven away over an oil filter of My choice VS the sears options. So be it. And to think of how many people I told "Sears has great auto service" NO MORE.


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