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I subscribed at a store kiosk. Was told that it was an 8-week subscription. My first issue arrived Dec 31, 2016, next issue was New Years Day 2017. End of story. I phoned Jan 2 and was informed that my subscription was only Sat And Sun. Reply offered to change it to an 8 week subscription for the same price and told me that my subscription would be extended til Feb 21. Dec 3, my issue didn't arrive. I called again, was told my subscription would be extended another day. I questioned why the LA times thought 53 days subscription amounted to 8 weeks. Mathematics in the Philipines (where the customer service is based) is obviously taught differently than in the US. I asked to cancel my subscrition and for return of my $$.Was told, "well, we extended your subscription." For third 3rd time in 2 days I requested to speak with a manager in the US. Instead rec'd a call from phone sales asking me to subscribe to the LA Times.


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