Los Angeles Times customer service

Los Angeles Times is a paid daily newspaper serving readers in Southern California. Los Angeles Times, or LA Times as it is commonly referred, is owned by the Tribune company and has one of the largest circulations in the United States. Los Angeles Times customer service is offered via phone contact, email or a comment form.

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Subscriber Services

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Phone: 800-252-9141

  • How to reach a live person:
    • Speak the word "Subscribe"
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User Reviews

27
Sep

Posted by Anonymous


on 9/27/23 at 1:46PM

I don't have a problem with the digital delivery. Everything works fine. I do have a problem with the editing and writing. Lisa Boone just wrote a column and used "IRL." Does she know people are actually always "in real life?" Using acronyms is lazy and she might put a space after her name and title. I expect better of the LA Times editing staff.

06
Mar

Posted by FRANKNIGHT


on 3/6/23 at 12:35PM

After 15 Weeks Of Substandard Delivery Services, This Saturday Was The Worst. One Paper On The Sidewalk, One Paper In The Flowerbed And The Best One Paper In Middle Of Road. After 15 Weeks Of Bad Service What Is It Going Take To Get My Paper On My Porch Like You Did For 18 Years. This Is A Handicap Home And Requires Paper On The Porch. In My 90+ Years I Have Never Seen Such Poor Service. Please Don't Tell Me You Are Going To Correct This Condition And You Never Do.

03
Dec

Posted by Anonymous


on 12/3/22 at 6:51AM

Again I wake up this morning and my e-mail LA Times is not in my in box. Continuing problem for the last month. Please send todays issue immediately and fix the problem for future deliveries. Long time customer. I would hate to have to discontinue my subscription.

07
Feb

Posted by Anonymous


on 2/7/22 at 10:12AM

The LA times lost a faithful customer of over 40 years because of the silly pop up blocking my access to my digital version of the paper.
I was unable to remove the pop-up and wasted a lot of time trying to do so.
Goodbye LA times

26
Dec

Posted by michael


on 12/26/21 at 10:36AM

Crazy that I have to go through a third party because there is no way to get in touch with you directly. To say the delivery in our area sucks is an understatement. It all started about two weeks ago and seems to be getting worse. The most frustrating thing, is trying to get a hold of you to get some answers. I've subscribed to the L.A. Times for 40 years; I know things have changed but this is ridiculous, it's like dealing with a third world enterprise. If it wasn't for your Sports Department, I would cancel in a heartbeat. Thanks for nothing. Mike Reynolds, San Diego

View all 215 Los Angeles Times customer service reviews »
Customer Service Ratings

Based on 103 votes.

2.6

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