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Went in to the St.Charles, Mo location tonight with my kids. We were told that my kids couldn't get to see Santa and have their picture taken with him because we didn't have a Bass Pass. They were turning families away from pictures with Santa because we didn't have a Bass Pass. The kicker... I went back and looked. There were four families in line to get their kids picture taken with Santa. At 5pm on the Friday before Christmas! But my children couldn't get their picture taken? Really? It was the worst Christmas and customer service experience of our lives. Beyond horrible. Shame on Bass Pro Shops.


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