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I want to express my appreciation to Tom C. from BJ's Fair Oaks store in Fairfax, VA. It was a great experience meeting a staff who demonstrated a special talent to service BJ"s customers. Three days ago, I needed to clarify my membership status (having expired a month before) and get a good deal for future membership. Tom C. helped me with a positive and professional attitude. Congratulations to BJ's for having her.


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