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So we flew into seattle on frontier airlines flight 141 and withing 15 minutes of the plane landing our luggage was locked up and no frontier staff was around. After 45 minutes of waiting around the airport we went home and called the baggage claim number and was told we would have to return to the airport to claim our baggage within 15 minutes of a frontier arrival. The customer service staff are very rude on top of not being helpful at all.


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