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I was recently in a car accident and the insurance company setup the arrangement with enterprise for the rental car. I arrived at enterprise, the MARLOW HEIGHTS Location.
4515 St. Barnabas Road Temple Hills, MD 20748 USA. They took me to a Hyundai Sonata. When I looked in the car I said to the young lady that the car needed to be clean and she said to me that they did not have time to detail the cars when customers returned them. I was very upset. I took pictures of the filthy car. The car was so filthy my daughter was with my and she did not want to touch the handle of the car. I had a wipes in my hand bag. I had to give my daughter a hand wipe to close the door. I am doing everything I can not to post these pictures on social media and all over the military base. I have never seen or heard anything like this in my life. My family, friends and my military family are encouraging me to post the filthy pictures of the car on social media. The only reason I have not is because I usually us the enterprise at 7937 Central Ave, Capitol Heights, MD. They are always so nice and the vehicles I get from them are always so clean and the people are so nice. My family and I have never had any problem with them. The Marlow's location can use a little training from the Central Avenue Location. I am very disappointed and I hope this will never happen again. I would never refer this location to anyone. I contacted headquarter and the never got back with me. I will be posting the pictures on social media.


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