Flag Alamo Rent A Car Customer Service Review

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I rented an Alamo Ecomony car at RSW for 3 days on Oct 29.
The counter agent tried repeatedly to upswell me a larger car, at one point telling me the ecomony car I rented was not much better than a "tin can". I refused, and when I got to the lot, there Were NO ecomony card left, and I had to take a compact.
I rent cars over 100 days a year and NEVER have had an agent try to upswell me when the car I booked was not available- they have always offered a "free upgrade" which builds customer loyalty. I would have been very angry had I paid for an upgrade unnecessarily.


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