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Back in December 2015 I booked a trip with Expedia. I canceled that very week on a phone and never got a written confirmation from Expedia. I called again, because Expedia charged me $ 5146.43 and did not refund. The customer service rep with poor English assured me that it would be refunded. Now it is October 2016 - after months and months of tel. calls with their customer service and my credit company - I still did not get my money back or any explanation what really happened! Please help!!!!!!! I suspect that somebody in Philippines, in Expedia customer service department took my money and never recorded the fact that I cancelled my trip! I can not talk to your customer service - it is a real waste of time, they are oversease and they are not helpful, opposite, they are rude and not flexibale and looks like they are covering somebody's scam! Thx!


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