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I first contacted the Mazda dealership customer service on Sept. 1,2016,explaining that I have not gotten ant response from the PoughkeepisNY dealership regarding the illegal trade in of my sons car. The title, which was in my sons name had been forged, was accepted as a trade in for the purchase of a new car. The salesperson, which I contacted said there was nothing he could do and that the trade in was a done deal! Since when is forgery not a crime? I have been relentlessly contacting customer service for answers and have gotten no results! Time to take further action! Ref


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