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I've been with GoDaddy for several years with no problems and would highly recommend this company to many of my friends and colleagues, up until yesterday when I spoke with the most vile person I've ever come across in my entire life! His name is Robert. He basically screamed at me and then threatens to cancel my account. I called in because I was not aware my website was taken down for non-payment. Robert said Go Daddy had sent out several e-mails regarding this. The only e-mail I received was on my secondary account and yes, I received several e-mails on this but not on my active website. After being put on hold for 11 minutes(I'm sure on purpose) Robert came back and said he could retrieve my website, however, they would charge me over $100 for this or my other option was to give me the information to rebuild my website for a mere $65.00. What a racket and scam they have going on here. I have kept EVERY piece of correspondence from Go Daddy and I never received any notification that my website was going to be canceled. I asked Robert to resend the e-mails they sent out at which time he said he couldn't because the account was closed???? Robert then preceded to tell me if I would've paid my bill the account wouldn't have been canceled. I asked to speak to a supervisor and he said he couldn't transfer the call but preceded to tell me he has a 95% approval rating. He also could not give me a name or phone number to call to speak with someone above him.


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