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Well looks like my issue is not new here.my son bought a starter at Napa in Medford Oregon.this starter litteraly exploded while driving,I was in the car.and to do mean that thick outer shell that was no business snapping apart like it did,I watched him take it out it is in 2 pieces.now the real issue,he called Napa they claimed it can't happen,he took it in,they seen it did,so they claim he had to have broken it himself! How the actual fk do u do it yourself while driving the car?they refuse to replace it.I was there he did not brake it! They were rude on the phone admin person.now he had to go spend more money to buy a new one at orylies who btw actually stuck by Tue parts they sell.now what exactly dose one do about a part clearly defective when your employees refuse to stand by the product or flat out tell u ur s.o.l on ur part or $ when it's the product u sold them that was bad? Never will I shop there again.nor will he or anyone in His shop to order parts yes shop they rebuild,orylies just got the business account.this Napa store c.s is horrid.rude! I'm beyond mad


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