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I am calling about an issue with the Visa gift card I received upon joining AAA. I was given the card and put it in the paper work with my membership and when I got out the paper work for something this year I looked and found the gift card so I called for the balance and it was almost depleted. I had a 75.00 card and it was almost all gone. I have made recent calls to my local AAA office and the Visa people with nothing but dissatisfaction for any of the calls they won't issue a new card or put my balance back and told me it was my fault for not reading the back of the card. Well I am here to tell you it was not my fault because if I had been told about these stipulations I certainly would have used it. I only saw the front of the card and expiration was 2022. I have made numerous attempts to get this resolved to my satisfaction and have gotten nowhere and was wondering if AAA was willing to help me with this. I also am very happy with my AAA membership and my credit card but not with this gift card issue. It is the principal of the matter that bothers most. I know that Visa could issue a new card or put the balance back on but refused to do so. Could you help with this matter.


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