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Dear customer care team ,


Ref to the above , I purchased the watch in Saudi Arabia on 19/8/16 and the watch it is not working

Checked the net for Chennai dealer ,so went to P&ORR show room service ,and they refused to accept the watch under repair due to warranty

Advised to go to Timex watch service (company owned )

More over not revealing the service centre details and we have to search the service centre in Anna Nagar .Chennai .India more than one hour

What is use of havinga dealer , who is repairing the watch undercash but under warranty .not possible

Even our own watch.

another one. repaired immediately .today

Would like to know the warranty policy and the undersigned watch should be done immediately or replace the watch

Expecting a positive reply



Thanks

Velusamy


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