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So frustrated, rented a car and keep getting the run around,lights mess up,I call to let em know,thn they say to take it in morning that they will be open,take it and they're closed,call again and they tell me don't know y they told u it would b open,they're closed!so now u will have to go to airport to get into another one I will send an email to them so they can get you into another car but please call em and let them know you're on your way,and I can provide you with their number I keep telling her that's the enterprise office car rental place on Navarro in victoria,she says no its the one on foster field ,well I tell her I google it and it's the right address but not number, I'm telling her it's taken enough of my time already I already know what's going to happen when I call him it's going to lead me back to you guys but once again I don't want to argue with her and I'll take her word for it and I was right I call but now no one is answering at all so by this time my father is already at the airport and he tells me there's no one there and there's just a thing there where you put your keys all he is reading is something that says Avis or Enterprise so I don't know why they are putting us through all this but now this is the third day with no car we cannot go where we want to go because the car's lights are not working so why bother to go if we cannot be in that area at night so this has really been frustrating for the both of us because I can't do what I need to do and neither can he and on top of all this he was needing the car for an additional 2 days now we're stuck and don't know what to do it sounds to me like we got what we paid for and we won't get our money back or get an additional 3 days or so free this was not our fault that the car's Lights Went Out so now I don't know what to do!noone was able to help get us into another vehicle,my dad probably would of had another vehicle if he would've called Saturday like I told him but he said "I thought they were closed ",besides he's never rented a car b4,now I'm just trying to fix things for him so his experience won't be so bad ,I want him to feel comfortable to where he can rent again,plz help!


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