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Customer service in Temple, TX is terrible, rude, uncaring agents, site manager is unconcerned, district manager never called me back either. The whole company is flawed from top to bottom. don't waste your time rent somewhere else. After 3 days of being told they had a car for me and i call and there is no car; and on 3rd day they gave my reserved car away. Enterprise lost at least a 2 week rental to Hertz. Go Hertz or National (they are my favorite) anyone but Enterpise........they are the worst!!!


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