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My mother has an on star account, has had it for years. She has been traveling alone all week here in the Carolinas. She is 66 yrs old and a past stroke victim. It is a sad day when she calls for help and she is informed she does not have an account with y'all. She just used you 2 days ago. Then the lady finds her and says she has to update her account. Do you not realize SHE IS DRIVING!! That account could have been updated when she got home. It didn't need it 2 days ago our last week when she called. Isn't it just a little more important to get someone home SAFE!! That's okay,I got her to Google maps. You have got your last dollar from this family!!


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