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I will never shop at Ross in tacoma washington again! What I witnessed tonight around 8:27 p.m was one of the worst customer service! Myself was so offended by how a Ross security card approached a young lady asking her if he could help her find anything and she said yes! Then he just was disrespectful and said no as he walked away! I watched this whole situation play out and wanted to be a witness! As she purchased her items and talked to a women manager she disregarded the situation with no concern at all! She replied with well he is not a personal shopper which I understand but at least have a employee help the lady find the item! Why ask a customer can you help them find something but not do so!! Then he called her a B name as she walked out the store! Then denied doing so! Poor service at the Ross on 38th in Tacoma Washington!


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