Flag Norwegian Cruise Line Customer Service Review

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Traveled With Ncl On The Gem This Summer, I Had Such A Terrible Experience, The Room Was Backed Up With Sewer Rubbish, It Smelled Horrible, The Air Conditioning Didn't Work Properly And The Balcony Curtains Had Mildew On Them. I Complained To The Front Desk But They Didnt Even Change My Room Or Offer A Credit. I Will Never Travel With This Cruise Line, Aldo Tipping In Not Optional It Is Taken From Your Credit Card Then You Cant Even Get Thru To Customer Service To Request Any Credit. Terrible, Disgusting And Horrible.


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