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I tried booking rental car through hotwire app. On my end, the booking never went through while all along the money was being taken off my card. I contacted them directly where they ran my card a couple more times because they also said it did not go through. The card began declining. Hotwire informed me it was an issue on my end to find out the money had been taken out of my account. Now I have a rep from hotwire with my bank online. The bank explains the charges have went through. Hotwire says it nothing they can do. The charges should just drop off. 5hrs I spent out of my day trying to correct this issue. I was not able to rent a car having to pretty much cancel my trip because funds were exhausted due to them taking my money and other places requiring a major credit card.
I will never recommend this site to anyone. I have contacted the better business burea on them. I was hung on repeatedly when I beleive the representative was I a positing of not having an answer. I was told that there was no supervisor available or they did not have cooperate number.


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