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I called months ago when we first started getting data overuse messages and was told our plan for data had been increased. Then I called again recently and was told it had been increased. Now we have a big bill for data use because it was never changed the first time and I'm not sure if it was changed the second time. I called today and was told too bad and you can bump it up even higher and Bill won't be modified. We have been customers for many years but will be changing cell phone service.


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