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This company is full of bull crap! The customer service reps are very rude and need to be retrained on a lot of things. I got transferd to 5 different departments that's NOBODY CAN HELP ME IN! When I finally did get to the correct claims department the lady Sarah hung up on me and was rude. They told me that they took the false hit and run accident off my report but it's still showing up! I shouldn't have to be on the phone for 2 hours getting the run around with rude ass customer service reps. Who can't even give you the correct answers to your questions and concerns I have. Y'all need to do better. This is one of the reasons why I'm leaving Esurance. Y'all SUCK


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