Flag Weber Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

My older Weber propane grill needed to be converted from the quick-disconnect hose and regulator to the standard part. My June 30 call was handled by Rhonda and she provided outstanding support. She identified my grill model, knew the appropriate kit, explained how to access the connection under the control panel and efficiently answered all my questions. The kit arrived yesterday and I installed it with no issues. Before calling I had attempted to use the Internet to identify what I needed to upgrade the grill but did not find good information. Thank you for having an 'old fashioned' customer support team that talks to customers and resolves our problems! I've been praising both Weber and Rhonda to my friends! Thank You! I'm looking forward to many grilling events.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video