Flag Norwegian Cruise Line Customer Service Review

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My wife and I took the 4/10-17 cruise on the Getaway. We have no complaints with the service on board the ship. However we went to the shopping seminar put on by Kevin and Aisling. We went to one their recommended and guaranteed stores to buy rings. In short the store Silver Creations personnel hustled us and sold us silver for gold and glass for diamonds. We paid and they rushed us to the ship by car so we did not have time to check or notice the receipt. We have a case pending with proof of fraud with the credit card company. They altered the receipt after the fact to read .925 silver and Swarovski stones. We have tried to call and advise NCL but on speaking to an executive secretary in Miami, it was MY TOUGH LUCK.


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