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Your company took money out of my account without prior authorization 30 days before the Bjs account exspirations and using a debit card that was deactivated. The explanation given by your customer service was that we hit some key in the self service lane 10 months ago that allowed your company to take the money using a debit card that was no longer in service. We were told it would take up to 10 days to give us our money back. This unexpected transaction has caused an overdraft on my checking account that we will now have pay a $35.00 fee for. We want our money back by Monday 6/6/2016 morning or we will be forced to cancel our account we have had with you for more than seven years..


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