Flag Bradford Exchange Customer Service Review

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I ordered A Touch of Heaven- Engraved Copper Healing Bracelet in December and it was delivered on time. However, it was not opened until Jan. 16. It was awful and did not look anything like the picture. I immediately asked for a Prepaid Return Label within the 120 days. No label. Called on May 18, 2016, and was told that it was too late. I explained the situation to customer service, but his attitude was unacceptable.I'm stuck with a piece of trash.I'm a long-standing client, but no more. Take my name off the client preferred list. It's a joke. Gloria in Virginia.


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