Bradford Exchange customer service

Bradford Exchange is a manufacturer and retailer of collectible products. Items include collectors flatware and ceramic figurines. Bradford Exchange offers customer support by FAQs, phone or email support.

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Customer Service

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Phone: 866-285-1736

  • How to reach a live person:
    • Press 6
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User Reviews

16
Feb

Posted by Anonymous


on 2/16/23 at 6:33PM

I have been a customer of Bradford Exchange Checks for many years. I am no longer going to support this business. I had placed an order for checks and they sent me a paper saying I needed to send that back with correct information or they would cancel the order. So I didn't send it back. I ordered another set of checks again and two days later I had contacted them as I had to get me a new account and debit card from being hacked. They told me that I was too late and couldn't have it changed. THEN, I got on my banking and saw that they ended up charging me for TWO DIFFERENT ORDERS! They still processed the first order even though they said they wouldn't if I didn't send it back. They wouldn't refund me anything. I will be telling everyone what a rip off they turned out to be

12
May

Posted by Shar


on 5/12/18 at 11:12AM

I received my wizard of oz sneakers today. I love them but a charm is only on one shoe. can I get a charm for the other shoe? and how much would it cost. thanks. a wizard of oz fan. shar pisarski,

05
Feb

Posted by Monika


on 2/5/18 at 9:08AM

Totally dissatisfied waiting four weeks for return refunded email sent to myself with someone else's address order details and still not received mine

22
Dec

Posted by Kevin


on 12/22/17 at 9:33AM

I will NEVER trust this company again. Two representative's told me wrong dates to make it look like my order would be received by Christmas. Jan 5th is not before Christmas.Even told this yesterday. My girlfriends big surprise i's now RUINED!!!!!!!

14
Dec

Posted by Anonymous


on 12/14/17 at 1:36PM

On 13 December 2017 I received an Invoice dated 12/29/2017 from your company with a total due of $1,039.00 for the purchase of the Complete Morgan Silver Dollar Mintmark Set, I Do Not recall having ordered this set. I called tour company to speak with a representative but after having been held on hold for 47 minutes I gave up and decided to e-mail you. This has also proved to be an exercise in futility. Sure is a lousy way to treat your customers.

View all 69 Bradford Exchange customer service reviews »
Customer Service Ratings

Based on 15 votes.

2.5

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Bradford Exchange customer service news
Slow shipping from the Bradford Exchange?

When I call customer service, all I get is, 'We're sorry. There is nothing we can do, yadda yadda yadda.' I mean come on, get your ** together, Bradford Exchange!” Marlena of Sanger, Calif., said on Nov. 25 that she “Placed an order for a ring. It was ...

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