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This is ludicrous! My credit card was compromised before leaving on a three-week cruise. Now I am on a cruise ship without any telephone connectivity, nor can I access my Vonage account. I have been trying every day.



When you advised that my credit card denied payment I tried to access my account. Did not work. Then I sent a return email to the address listed on that correspondence. That apparently failed too, as I got another reminder. I can't do a damn thing at this end.



What on earth is a customer to do?



Give me a break and stop reminding me to do things I am unable to do!



Please be courteous enough to reply. Thank you.



Jerome K. Haberer


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