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This is the most helpful website I have come across in two years. I have NEVER had a Skype account. Over two years ago I received an email letting me know that my account was activated and my account had been charged. I had no clue what was going on. I called my bank, had the credit card flagged for fraud and closed and my bank reissued me a new card. I emailed Skype to let them know it was a mistake. Someone, NOT me had opened up the account and I wanted my email removed from their system and the account closed. I was told that they would do so and that I would be removed. Now, TWO years later and I'm still getting notifications about my Skype account. I have gone back and forth with customer service emails, and it has been a nightmare. Today, I got another email that said my account was being charged $38.00 for the extended US/Canada package. I was so fed up, I called the 800 number for Microsoft and spoke to a guy named John. I gave him the short version of the last two years of problems I have been having and he transferred me to a Skype representative. Again, I explained to this person what was going on and how I've NEVER signed up for Skype, nor do I want to and I want her to remove my email address from their system. She informs me that she can do that she will send me instructions on what I need to do as well as email her the email that I received from Skyp today. Turns out, this representative obviously wasn't listening to a word I was saying because she sent me instructions for SKYPE members and all the information requires a SKYPE user name and password. I am to the point where I am fed up. I reply to the email and let her know that I am not doing anything that the email has informed me to do because I don't have the information it is requiring since I am not a member. All I want her to do is remove my email from their system and NEVER contact me again. I got the email sent back to me with a message saying that my email was received in an unmonitored que and that I need to log into my SKYPE account and contact customer service. I threw my hands up in air and gave up. I have been online today looking for phone numbers or actual emails that work and this site is the only useful thing I have found. Apparently I am not the only person with a problem. I am so glad that I am NOT not have I ever been a member of SKYPE. After the last two years and the nightmare that today was, I am done with the harassment from SKYPE!


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