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My comment is not directed at customer service but to the policy's and effectiency of AARP billing and notification. I see millions of dollors or at least thousands of dallors saved in postage and hourly salaries if the effectiency of the membership and accounts recievable was a little more up to date. I have recieved three notices and temp. cards to update my membership. I responded on the first one but now over three weeks after I sent my money in, I get another reminder with temp. cards and all information. Come on with todays high speed technology someone needs to be supervising the work loads and cost output of this section or divison. with the number of members and each one getting that many letters, lets look at costs. I do not consider my membership trash can material but when I start getting this many letters and I know I will get more before my expiration date of April.


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