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This has been the worst company to deal with. I have been transferred relentlessly and hung up on by the automated service, been told online that my VALID account number is not valid, and left on hold for hours int thh two weeks I've been trying to get prescriptions filled. I would NEVER give anyone a good reference to this company EVER! I understand new year and high call volume, but prescriptions are more important and one would think that you would have recruited some temps. Horrible company, horrible customer service. The automated service is redundant because the representatives ask you the exact same questions.


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