Flag JetBlue Airlines Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

We had a terrible situation today on jet blue flight 1902 fll to jfk. My husband had reserved a wheelchair and a handicapped seat due to knee replacement of left knee. When we booked he was given sest 8 d on left aisle to accommodate his handicap. When I checked in his special seat was gone!!! They insisted that he take a center seat!! He cannot bend left knee. How can that be!! After much stress and changing he finally got seat 23d. How the heck is he supposed to get yo the back of the plane!!! What happened to our original seats?? The final solution was that he was moved to seat 23 d. I am in 13b. How am I supposed to help him?? He has a physical problem. Jet blue should be ashamed!! I have been a very good customer of jet blue. I have lost my faith!! This is disgusting treatment of physical handicap person


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video