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On Sunday night after missing my turn, I ended up going in a direction in which I was totally unfamiliar. I called on star, asked for directions to Reisterstown road and seven mile lane. The person told me she could not find it and HUNG UP. Being 73 years old and lost at night is not a pleasant experience I know that this certainty cause my blood pressure to elevate because of the preceived danger.Is this the normal response if u cannot find a street. Reistertown Rd is s major street in Baltimore. How could she NOT see it. And more than that just hang up instead of trying to help me get to a place where I felt safe. I called back and a ym assisted me. How do u handle thse complaints. Please respond


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