Flag Thrifty Car Rental Customer Service Review

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I had a reservation for 10/10/15 in LAS. When I arrived we were advised that they wouldn't have cars for an hour. I figured I had to wait because I had already paid for the car. Upon checking in we approached the customer service person (if that what you want to call him) and asked what he needed a conformation #? He has the nastiest man I have ever encounters in my life as he was popping peanuts in his mouth sipping on a powered didn't he apparently got offended when I told him that a little civility would go a long way so the he "I ain't helping you" all while chomping on those peanuts. I called customer service who was NO help, they told me to go to Dollar (Which was at the same counter by the way). I've spoken to several customer service people and two supervisors all of which have given me the run around. Save yourself the hassle and don't book through Thrifty/Dollar at Vegas and if you see the man chomping on peanuts and sipping on his power drying, get a refund right away and use another company; even if you have to pay more money. I NEVER got my can; thank you Priceline for refunding my money!!


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