Flag Thrifty Car Rental Customer Service Review

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Thirsty rental Philly airport worst service ever ! 1 hour wait in line . Our reservation was for 11am got to rep and were suppose to get car at 12:10 no car people after U.S. Got car at 10 maybe 15 got there cars and left ? Patrick the supervision was very disorganized & only 1 rep at desk I think her name was Alina it was covered by sweater! Finally at 1;05 got car we were very hot sweatie. I have never been treated so rudely everyone complaining no inventory. Just got line after half wait with customer service with Yolanda supervision could not do anything but not on account our dissatisfaction. They may offer voucher for next rental . Because the rental was in my husbands name he would have to call.. If we get vouchers that will be the last time I use Thirfty rental car to get frequent flyer miles with Southwest Air.


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