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Purchased a Kitchen Aid Self Cleaning built in Oven in November 2014. Used the self cleaning feature twice. The second time the oven didn't clean and the oven went out. We called Kitchen Aid to make an appointment to have a service technician come out to repair the oven. He showed up today July 24, 2015 after waiting without a working oven for two weeks.
The technician said that we should only use the self cleaning feature every 3 years. Yes, every 3 years or we will have to replace the memory board on the oven at our cost. I have waited 11 years to buy a self cleaning oven and this is what garbage I get. Kitchen Aid needs to recall these self cleaning built in ovens. It is not right that the consumer has to go through waiting for repair technicians and costly repairs. KA knows there is a problem with these ovens.


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