Flag Sprint - Nextel Customer Service Review

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Sprint customer service is simply awful. I got a new android in October and have brought it back 5 times and nobody will assist me. I went down to their repair store and they found nothing wrong. I even bought a new battery and it still doesn't work. I'm a senior, have no house phone. My cell is my only way to reach the outside world. I want a different phone and my Sprint store says too bad. I have insurance but I don't want to pay the $150 for a replacement. I personally feel that the phone was defective from the beginning and I should get a new one, or cancel my contract.


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