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Rude customer service! When very important, life or death, incoming calls tried to come through, a OOMA voice message came on -- informing me they were unable to process the card they had on file for me and that I needed to call to update the information or call customer service...consequently the person calling me always hung up because they were unable to reach me caller hung



Whatever method OOMA has of getting this message to me should be handled via an email of text, but certainly not by interrupting incoming and outgoing calls. My cell phone number is


If this method of notifying ever occurs again,. I will cancel OOMA telephone service.


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