Flag Hitachi Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Hitachi takes a damaging amount of time responding to customer service needs. Twice I needed help with my chain saw and waited one month with prodding effort from me to get parts shipped to the authorized repair location. I am currently waiting for a chain saw fix in the winter with winter temperatures. I heat my house entirely with wood. Hitachi is blind to my needs of heat. What takes so long? How would Hitachi respond to being paid slowly. I rate the customer parts care a 1 on 10 scale. Thoroughly disgusted and freezing.in Hendersonville TN


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video